Guiding Principles

Where all Business is Personal

Guiding Principles

Kevin and Ken Elliott have built their business with three guiding principles: industry leading customer service, competitive pricing, and professional installation. 

Customer Service:

When you enter Elliott Flooring you can expect a professional to answer your questions and help with finding what you are looking to see.   There won’t be any high-pressure sales techniques or flashy blowout sale signs.  You can expect to get honest answers about your project including cost and timing of the installation.  Elliott Flooring has established an environment where people are happy to come to work and all are required to treat each customer the way he/she would wish to be treated. The result is a friendly, helpful and professional environment. 

Competitive Pricing:

At Elliott Flooring you get the best value for your hard-earned dollars.  You will get the best service, product and outcome for your money.  We believe that all business is personal at Elliott Flooring.  In our experience, no one is ever happy with cheap flooring, so Elliott Flooring does not offer low end products.  We will offer discounted high end products so customers get a great deal on top quality, long lasting flooring.   We work with each customer to establish their budget and project plan, then we come up with the best options to meet the customer’s needs.

Great Installation:

Ken has established long term relationships with his installation crews.  He never outsources a job and he knows each of his crew members personally.  Having been an installer himself for many years, Ken knows how to find and employ the right people for the job.  Many of his crew members have been installers for Elliott Flooring for many years.  They are professional craftsmen that know their materials well and do top quality work.  Elliott Flooring stands behind their work and guarantees a quality job done right. 

Elliott Flooring is dedicated to providing industry leading service and successfully completing your project within timing and budget constraints.  

Elliott Flooring, where all business is personal. 

“My experience with Elliot Flooring was nothing short of amazing! Ken made certain I had exactly what I needed to finish my bathroom floor. Everyone was super polite and overly concerned for my needs and wants. They cleaned up their mess. They came exactly when they said they would and worked efficiently and kept me informed through the entire project. I am EXTREMELY happy with my new floor. I am thoroughly pleased with their work and would certainly use them again in the future. Thanks guys!”

Paige Dotson

Google Review

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